FAQ

Frequently Asked Questions

Common Queries


Here, you can view some of the most frequently asked questions we receive at Troy’s Pest Control. To find out more about our termite or general pest control services, get in touch with us today. We promise to deliver exemplary results every time.

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  • How often should I arrange for a termite inspection in the Northern Rivers?

    To comply with Australian standards, it’s advisable to organise an inspection every 6 to 12 months. 

  • I’ve found termites at my property. What should I do?

    First of all, it’s important not to disturb them. Attempting to destroy an infestation yourself could cause it to disperse – making it harder to treat later. If you believe that you have an infestation, it’s strongly advised that you call a professional termite specialist as soon as possible.  

  • How can I tell if I have a termite infestation?

    There are a few warning signs to look out for. If you notice small holes in timber surfaces, mud packed in the corners of the building, or soft clicking emanating from your walls, a termite is likely present. Additionally, if you are finding that doors or windows are sticking when you attempt to open them, it may be the result of termite damage. If you notice any of these signs, it’s critical to call a professional as soon as possible.

  • Are termite infestations covered by home or contents insurance?

    No. Virtually all insurance companies exclude pest infestations from their policies. This is because the risk of termite inspection is extremely high. As such, having regular inspections is crucial for safeguarding your assets.

  • How can I prepare my property for a pest control service?

    It’s advisable to have the floors scrubbed and carpets vacuumed. You should also ensure all food stuffs and items of clothing are stored securely, and that any aquariums you have at your property are covered. However, as all pest control services are unique, your technician should be able to advise what specific steps are needed.

  • My neighbour has termites. Is my property in increased danger of infestation?

    Yes. What’s more, if your neighbour has a termite infestation, there is an 80% chance that your property has termites also. If this is the case, it’s advisable to call a termite control professional as soon as possible to avoid lasting damage being caused. 

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